Terms & Conditions
Please read these terms carefully before using our services. These terms govern your use of Green Fibre's website and services.
Last updated: January 1, 2025
Welcome to Green Fibre. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our eco-friendly products.
By accessing this website and making purchases, we assume you accept these terms and conditions. Do not continue to use Green Fibre if you do not agree to all of the terms and conditions stated on this page.
Acceptance of Terms
By accessing and using Green Fibre's website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
These terms apply to all visitors, users, and others who access or use our services. We reserve the right to update, change, or replace any part of these Terms and Conditions at any time.
Products & Pricing
Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, current, or error-free.
Pricing
All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify or discontinue products at any time without liability.
Product Availability
We make every effort to ensure products shown on our website are available. However, we cannot guarantee availability of all products at all times. If a product becomes unavailable after your order, we will notify you promptly.
Orders & Payment
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized transactions, or product unavailability.
Payment Processing
Payment must be received in full before order processing. We accept major credit cards, debit cards, UPI, and other payment methods as displayed during checkout. All transactions are processed securely through our payment gateway.
Order Confirmation
You will receive an email confirmation once your order is successfully placed. This confirmation does not signify our acceptance of your order, nor does it constitute a confirmation of our offer to sell.
Shipping & Delivery
Shipping Areas
We currently ship across India. Delivery times vary based on your location and product availability. Estimated delivery dates are provided at checkout.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout. We may offer free shipping promotions from time to time, subject to terms and conditions.
Delivery
We are not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss and title for items pass to you upon delivery to the carrier.
Returns & Refunds
Return Policy
We accept returns within 7 days of delivery for eligible products in their original condition with tags attached. Certain products may not be eligible for return due to hygiene or safety reasons.
Refund Process
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
Intellectual Property
Copyright & Trademarks
All content on this website, including text, graphics, logos, images, and software, is the property of Green Fibre or its content suppliers and is protected by international copyright and trademark laws.
Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without written permission.
User Conduct
Prohibited Activities
You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our services. This includes unauthorized access, data scraping, or transmitting harmful code.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
Limitation of Liability
Disclaimer of Warranties
Our services are provided 'as is' without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure.
Limitation of Damages
To the maximum extent permitted by law, Green Fibre shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Maximum Liability
Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid for products or services in the twelve months preceding the claim.
Governing Law & Disputes
Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts in [Your City], India.
Dispute Resolution
We encourage you to contact us first to resolve any disputes. If we cannot resolve the matter informally, any legal action must be commenced within one year of the claim arising.
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.
We recommend reviewing these terms periodically to stay informed of any updates. Material changes will be communicated via email or website notice.
Questions About Our Terms?
If you have any questions or concerns about these Terms and Conditions, please contact our customer support team.
Related Policies:
Acknowledgment: By using Green Fibre's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and Green Fibre.
